To process an exchange or return, please email us at (firstname.lastname@example.org)
- Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
- Items purchased at full price qualify for a refund or exchange if communicated within 5 days of receipt of the package.
- Items purchased on sale, markdowns and special codes are non-refundable. However, can be exchanged for other sizes.
- International orders cannot be returned or exchanged, and are applicable for cancellation if only the order hasn’t been dispatched from our end.
- For safety reasons, all returned garments will be isolated in our warehouse for 24 hours before inspection. We will honor refunds / acknowledge confirmations once these items have been inspected. Our team will be available on phone/email during this time.
- You can cancel your order within 24 hours of purchase for a full refund (reflects in six business days). If items have been dispatched, the return process will have to be followed.